Jen is a successful academic with an international profile. In 1999 she became the first full-time female lecturer in Computer Science at Lancaster University. She became a senior lecturer in The School of Computing & Mathematical Sciences at LJMU and held an honorary lectureship in The School of Psychology while researching human-computer interaction. Since 2005, Jen has been a professional trainer & facilitator, delivering nearly 300 workshops & training events in the UK, Europe and Japan.